WhatsApp Chatbot Integration for Business Automation
A WhatsApp chatbot answers customers automatically on your official WhatsApp Business API number and hands the conversation to your team when needed. NotifyTech AI handles Meta Business verification, and most numbers go live in 1–3 business days. Plans start at ₹999 a month. Read about the WhatsApp Business API, compare plans or see the developer documentation.
- Platform uptime
- 99.9%
- Official WhatsApp Business API
- Meta Partner
- For most numbers to go live
- 1–3 business days
- Human support
- Mon–Sat, 9–7 IST
What your WhatsApp chatbot does
A chatbot answers on your official number and hands the conversation to your team when it should. Limits follow your plan.
Auto-replies, flows and funnels
Answer the questions customers ask most, at any hour, without a person on shift. Chain answers and follow-ups into multi-step flows.
2 · 5 · 20 by plan
Handoff to your team
When a customer asks for a person, the conversation moves to your inbox: a 1:1 live chat on Starter, a shared multi-agent team inbox on Growth, priority routing with SLA controls on Scale.
Shared inbox from Growth
CRM and helpdesk connection
Connect a CRM, helpdesk or store through the REST API and webhooks. Not included on Starter. Growth allows 100 requests / min; Scale has the full API and webhooks.
Developer documentationGrowth and Scale
AI credits
200, 1,000 or 10,000 AI credits a month for template writing, lead scoring and classification.
Monthly, by plan
Reports and exports
The full BI dashboard and custom exports come with Scale, so you can see how conversations turn into leads.
Scale
Official API, role-based logins
Chatbots run on Meta's official WhatsApp Business API. Team logins by plan: 1 (Admin) on Starter, 5 (Role-Based) on Growth, 20 (with Routing) on Scale.
About the WhatsApp Business APIOfficial Meta API
Who benefits most from WhatsApp chatbots
E-commerce stores
Order and delivery questions, returns and product enquiries answered on WhatsApp before a person steps in.
SaaS companies
Onboarding questions, how-to answers and support triage, with a handoff to your team for the rest.
Service businesses
Appointment enquiries, status updates, feedback requests and follow-ups.
Agencies
Offer WhatsApp automation to your own clients through our reseller program.
Reseller program
How WhatsApp chatbot integration works
We handle the Meta side. You decide what the bot says and when your team steps in.
01
Connect your official number
We handle Meta Business verification, number registration and display-name approval. Most numbers go live in 1–3 business days.
02
Map your conversations
List the questions customers ask most, write the answers, and decide where a person takes over.
03
Configure integrations
Connect your CRM, helpdesk or store through the REST API and webhooks (Growth and Scale plans).
04
Switch it on
Turn on your automations once your number is live and watch the first conversations arrive in your inbox.
05
Improve over time
Review what customers ask, then adjust your answers, flows and templates.
WhatsApp chatbot integration, answered
Short answers to what businesses ask before they start. For plan limits feature by feature, see the pricing page.
Ready to automate your WhatsApp?
Automate customer support and lead capture on WhatsApp. We handle setup, and most numbers go live in 1–3 business days.